A pleasant stay beyond expectations!
04/01/2020
My family and I spent 13 nights at this beautiful resort, and we loved everything (the rooms, the pools, the spa, the restaurants, and even a kids’ bakery class) that we experienced there! In addition, the hotel staff were so friendly (but not intrusive) that we always felt warm welcome during our stay. Although this hotel is not right located in the town centre of Siem Reap, it is actually a plus because one can get away from the noise and crowd and, at the same time, can easily visit popular tourist sites by tuk tuk. Overall, Memoire Palace highly impressed me and my family with it’s all-round qualities. I sincerely recommend it to those who are planning to spend a fun and relaxing vacation in Siem Reap.
Steve Po-Yam Li
04/01/2020
Thank Memoire Palace for all the help during our stay in Siem Reap. It is a lovely hotel, with attentive staff who pays attention to details. My girlfriend and I had a pleasant stay in this hotel for her birthday. The hotel is quite new, started to operate in 2018. The facilities were in good conditions. You would enjoy the swimming pool during morning and afternoon times as there is no tall building blocking the sunshine. The location of the hotel is good for someone who enjoys both quiet relaxing time and busy happening city. Its always convenient to take a tuktuk to the city centre/pub street within 15 min, where you can do all sorts of shopping and dining. I would recommend this hotel to anyone who wishes to come to Siem Reap, especially for those who are busy for their own working lives in home town. The staff there would recommend you different types of local tours depending on your itinerary. Its good to have them to tailor-make your schedule, if you want, and have the schedule presented to local tour guide to avoid misunderstandings. Make sure to talk to them if you need help in Siem Reap. Herein, I would like to express my gratitude to Vinna who is always responsive and friendly. I always believe “people” is the key to a meaningful and joyful trip.
Review Memoire Resort&Spa Siem Reap Natalia
17/12/2019
Many thanks to the personal of the Hotel! We had a business trip, around 10 days staying. Perfect place for relaxing, the island of silence in the center of the city. 24 hours breakfast to the room - amazing! Don’t need to use alarm at all, specially then you’re under Jet lag pressure.
Restaurant a la cart, good choice and quality of food. Food delivery also available. Rooms are clean and cozy. Access to the pool almost from the room.
Very good Spa! Nothing compares to the massage in the city 🙈🙈
Enjoying gym, also good area.
Thanks to Vanna, she helps a lot with everything. With excursion organization for example. Recommend the best rout and transportation. Well organized, always smiling and ready to help at any time! Wish you all the best!
Didn’t want to leave
14/11/2019
This place is was an amazing bargain for the quality of the hotel, food and service.
The room was beautiful and the bed possibly the most comfortable I have ever slept in. We had a pool view room so three steps and you’re in their beautiful pool.
They had plenty of space with sun beds and bean bags to relax on round the pool. The pool bar is on hand for all your beverage requirements and on a weekend they provide a poolside buffet lunch.
The food at this hotel is amazing and if you have breakfast included in your room rate you can order it to your room for no extra cost.
The staff have possibly the beat customer service I’ve ever experienced. Vanna in particular was assisting us and before we’d barely left the airport she’d sent through our requests for our welcome drinks and by the time we’d arrived at the resort she’d put the ideas we’d had for a trip to Angkor Wat into practice and had helped sort a tuk tuk to take us there.
This resort is about a 5 min tuk tuk ride from the centre of Siam Reap, only cost us $3 each way & they were able to run us in day or evening.
Quite simply I can’t recommend this place enough and would certainly stay again without hesitation.
An incredible stay in a stunning resort
15/11/2019
Memoir Palace is a stunning oasis of beauty in Siem Reap. In a great location (5 min in tuk tuk to Pub Street etc) it’s tranquil setting, extremely friendly staff and beautiful rooms offer the perfect setting to unwind and enjoy some pampering inbetween visiting the temples or exploring the hustle and bustle of the city. The hotel is in the style of French colonialism which makes feel truly unique. The pool really is an amazing feature (pictures don’t lie) that loops around the bar and sunbathing area- you also have a bed on your balcony! Spa is lush, massive hot tub, sauna and steam room. The hotel arranged our airport transfers, and because our flight back was so early, they arranged a packed breakfast of pastries and fruit. The staff are incredibly attentive- they really can’t do enough for you. We were looked after by a lady called Vanna throughout our stay who accompanied us to the airport. The rooms are very spacious with cracking air con, bath, coffee machine and tv (where you can access YouTube)! They will arrange Temple tours etc for you. Definitely worth a stay! Enjoy!
Amazing stay at Memoire Palace Resort Siem Reap.
15/11/2019
We had a fantastic stay at the Memoire Palace Resort in Siem Reap.
The rooms are beautiful, facilities immaculate, food fantastic and the grounds perfect... But the real separation from other locations is the staff. Everyone was amazingly polite, super friendly and overly attentive to any and all of our requests. From the time we walked through the door until we were dropped at the airport, it seemed that our needs and comforts were the only things that mattered to everyone.
If there was a score higher than 5 stars they would get it from us.
Finally, a special shout out to Tola who came to work on his day off to personally ensure we had everything we needed following a HOT day visiting the temples and to personally escort us to the airport.
Ensure you get the tour in the Masthead Touring Car! The ultimate way to see Siem Reap. A truly unique vehicle that turns heads and stops traffic as it rolls through town!
Words can’t express; purely excellent!
17/11/2019
The hotel staff made the already perfect hotel that much more amazing! They were always kind, smiling, and eager to please! Included in the room rate is an amazing in-room breakfast and access to beautiful spa! The beds were so comfortable and the bathrooms were luxurious. There were two fabulous restaurants on the property. All of the tuck tuck drivers knew where the hotel was, and it was only a short tuck tuck ride from Pub Street and the night market.
After we checked out and did a half day tour, we came back to the hotel to pick up our luggage to head to the airport. They had a driver ready for us. Amazingly they offered us to take showers before we left in their spa, then offered us all a 15 min foot and leg rub before our long travel home! It was sooo kind and thoughtful! I would go back to Siem Reap just to stay at this hotel again.
They got everything right, from the gorgeous pools to the cleanliness of the facility. The hotel was the highlight of our stay in Siem Reap. We all loved it... I just can’t say enough about how impressed we were!
Relaxing and pleasant stay
17/11/2019
I recently stayed at this hotel with 3 other girl friends, this trip was made after our Company Offsite at Ho Chi Minh City, the flight from HCM is less than an hour and we have no idea of how Siem Reap is, the first person we met after landed is hotel ambassador Meanna Rin, he fatched us from the airport and send us to the hotel, gave us a really warm feeling and let us all feel this is the right hotel we booked. Meanna was really polite and good, he brought us to the room and let us settled down without any problem, in the following days, the people we met were all very friendly and cheerful, we had a really good time stay in this hotel, I will recommend my friend to this hotel for sure. Thanks everyone in the Memoire Palace especially Meanna, Putsa and other staff. Thank you.
Biggest Pool in Siem Reap!!
05/01/2020
Just 5-7 min away from Pub Street, Hard Rock Cafe and nice restaurants along the river!
One of the highlight is their swimming pool, never see such a hige pool in Siem Reap, much bigger than all the luxury hotels in Siem Reap.
Quite a big area, spacious, nice landscaping, cozy garden, most of the rooms with easy access to their fesh water and salt water pools....YES, salt water pool!!!
Staff are friendly, able to communicate in English and helpful. Breakfast is semi buffet style with order-to-cook hot dishes including rice, noodle, omelette and other local dishes.
Ideal for family with kids, romantic couple just wanna get away from the tourist area yet short drive to the temples.
Fantastic In Every Way
02/10/2019
From the minute we were picked from the airport with water and cool towels we knew our stay would be special. The staff are extremely attentive & friendly and very helpful organising tours, restaurant bookings and tuk tuks to town, which is about 7mins away in a tuk tuk. The chef's here are superb - beautiful, fresh, healthy, tasty and well presented food - local delicacies, some prepared infront of you! The room is beautifully presented, spacious & clean and the nightly delivery of cookies a real treat... and let's not forget the delicious cocktails by the enormous pool and relaxing treatments at the spa. It's a peaceful oasis of calm in a busy city, and well worth a visit.
Memoire Palace Resort and Spa stay was amazing.
19/12/2019
We stayed here for three days and fully felt the service provided by the staff and their professionalism. They are very friendly and will help us with any questions. Their staff picked us up at the airport and provided us with cold towels and drinks in the car. They did everything to make our stay at their hotel as comfortable as it could be, they went beyond my expectations. Room was very nice, big and clean, with a beautiful view on the swimming pool. Food was very superb both for breakfast and at the restaurant for dinner. I would definitely recommend to my family and friends. Couldn’t ask for a better service. This hotel definitely deserves 5 stars.Thank you all the friendly hotel staff. Thank you Meanne for your hospitality. I really like Leap's smile and kindness, and a manager, sorry, I forgot his name,he is a 25-year-old young man, thank him for solving the problem for us.
Family Cambodia visit 2020
06/01/2020
We arrived here for a 5 night stay to experience the culture and visit the historical sites. This hotel is in an interesting part of the main town Siem Rep about $1USD to the main town by Tuk Tuk
The hotel is two years old and is very modern , the feature for us has to be the swimming pool area with a beautiful styled swim up bar. The pool was enormous!!!
The restaurants are not bad either the upstairs traditional Cambodian is very nice with excellent service and quality of traditional food thank you “Zeus Lin”, the buffet was good and we also had a menu al cart to choose from again very friendly attentive staff.
Overall we enjoyed our stay with a great check in experience and amazing room with very good aircon.
Best hotel experience and amazing staff!
13/11/2019
I stayed in Siem Reap for 4 days/3 nights and had the best time at Memoire Palace Resort. The staff are so attentive and tend to your every need. They are incredibly friendly and made me feel like part of a family. I happened to stay during the Water Festival and they hosted a very fun event so that I could participate and learn about their culture! The spa services are really great and reasonably priced. My room was clean, spacious, comfortable, and well decorated. They have a salt water and regular pool, both which are perfect temperature. I really appreciated all the little details, like a welcome gift of desserts the first night, cookies every evening delivered to my room, and even a scarf as a going away gift! They are really thoughtful and the ambassadors do such a great job taking care of you. They organized my tuk tuk to Angkor Wat and travel to the airport. I can't say enough good things about this hotel and would love to go back again!
A wonderful stay !
13/11/2019
Came here with my family and got placed in 2 suite rooms right by the pools which were really spacious and comfortable.
I came here with my son who was 1 at the time, we had a baby cot in our room from the hotel as well and the room service meals were perfect as we needed something cooked for our little one
We were greeted and welcomed the moment we arrived. When we went on our daily tours early in the morning, the hotel staff were so considerate and packed us take away breakfast and coffee so we can have it on the go.
We also dined in for breakfast on our last day at the hotel restaurant which had a range of delicious food. Even though our son was making a bit of mess, the staff were really helpful and friendly with us.
We also got to try out the hotel massage which was really relaxing, the ladies were so friendly!
The hotel staff here are excellent ! They are friendly, helpful and really professional. Our stay here was exceptional and the hotel stay was very relaxing and comfortable. We definitely recommend your stay here. You won’t be disappointed.
Beautiful place with relaxing atmosphere.
08/01/2020
Our family of 4 had a beautiful stay at Memoire Palace. The place has a wonderful feel to it, swimming pools are amazing, our kids had so much fun, yoga class in the morning on the top floor of the hotel was a great experience too.
The Room was beautiful and very clean, we had an extra bed and we still had plenty space.
We cant say enough how wonderful the staff was there, they were so friendly and helpful.
The big bonus for us was a variety of vegan breakfast options that was so tasty and beautifully presented.
Tye hotel is only 4 minutes away from town which gives a peaceful and quiet stay.
I would recommend this place without any objections.
